How can we help?

Search our knowledge base to find answers, or contact us directly if you're having issues!

Main Categories

Getting Started

Basic information to help you get started as a cleaner on the platform. Topics include account setup, verification process, and understanding the dashboard.

5 articles in this category
Account Information

Learn how to create, verify, and customize your cleaner profile to attract more job opportunities and ensure compliance with platform requirements.

3 articles in this category
Terms of Service

Our terms, licensing, and other legal documentation.

7 articles in this category

Other Topics

Applying for Jobs

Step-by-step guide on how to find available jobs, review job requirements, and submit applications.

3 articles in this category
Billing Information

Troubleshoot billing issues, subscriptions, and updating payment information

2 articles in this category
Job Types and Requirements

Detailed information about different types of cleaning jobs and specific requirements for specialty jobs

15 articles in this category
Rates and Payment Information

Overview of payment rates for various job types, payment processing times, and guidelines for tracking and receiving payments.

5 articles in this category
Support and Issue Resolution

How to contact customer support for any questions or issues, including reporting job conflicts, disputes, and feedback submission.

2 articles in this category
Frequently Asked Questions

A collection of common questions and answers covering a wide range of topics from applying for jobs to managing payments.

2 articles in this category

Was this page helpful?

29 people found this page helpful so far!